Integration Approval Process

IMPORTANT: Credential management is handled within the administrative module of RapidSOS Portal. This requires that all customers manage their own credentials through this portal. For more information on Credential management please see the Credentials and Keys section.

Upon completion of your integration, follow the steps below for approval before beta.

If you have any questions, please contact: PartnerTeam@rapidsos.com

Fill out the Partner Integration Approval Form (New as of 01/01/2020)

Screen recording (video) of your integration and/or screenshots are required, and can be submitted when filling out the Partner Integration Approval Form. (Video preferred so the RapidSOS team can see the integration in action.)
Once approved, the solution will be added to the integration signup form.

Ask your beta ECC to complete the Integrations Signup process so credentialing can begin.

If the planned beta site does not have an existing integration and has not yet signed up for RapidSOS Portal, it is highly encouraged that they do so as early as possible. Signing up for RapidSOS Portal will begin the geofence approval process. All credentials are managed via RapidSOS Portal Administration Module (as of Q1 2020), therefore all agencies will be required to have a RapidSOS Portal account for administrative purposes.
The geofence approval process performed by our upstream data partners generally takes 2 to 4 weeks to be completed. However, this timeframe can occasionally be extended beyond that due to holidays or other extenuating circumstances.

Note: When adding new functionality to an existing approved integration, please resubmit the Partner Integration Approval Form, and send in updated Training Center video content.